How to replace a lost or broken RFID tag

Steven Scott -

Question

The RFID tag for car ABC123 has been lost, how do I assign a new tag to the keys?

 

Answer

As of version 1.30.1, a "Change RFID Tag" function has been added to the Keys menu. This allow Admins to assign a new tag to a Registration (to replace a lost or faulty one). This can be done without the key in its slot - because if the tag is lost or broken the keys can't be returned.

 

Procedure

1. First, you will need a new RFID tag. If you do not have one please contact PoolCar by email to help@poolcar.com to have one sent to you.

2. At the KeyMaster main screen, click on the Setup icon:

Setup_icon.png

3. Click on the Keys button:

4. Click on the Change RFID button:

5. Select the Slot/Registration of the keys you wish to add a new RFID tag to:

 6. Confirm the registration is correct and click Yes to continue or No to cancel:

Change_RFID_3.png

7. The next screen will ask you to tap the new RFID tag to the reader.

Change_RFID_4.png

 8. A message will be displayed to confirm the new tag has been registered. Click OK.

You can now return the keys to its slot using the new RFID tag.

 

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